RICHFIELD, OH OEConnection, a provider of supply chain, order management and data mining solutions for automotive original equipment (OE) replacement parts businesses, has entered into an agreement to provide web-based parts procurement and analysis tools to Suzuki corporate parts decision-makers and its U.S. network of more than 500 dealerships.
In a move designed to enhance parts supply chain performance results and help improve customer satisfaction, OEConnection will provide to Suzuki its D2Dlink dealer solution, an online original equipment parts exchange, with integration of D2D Plus Idle and Reporting, a parts marketing tool to help dealers reduce idle inventory and unfreeze valuable working capital. OEConnection will also provide Suzuki corporate parts personnel with LinkIQ, a web-based intelligence tool that can provide 100 percent visibility, movement and analysis of all dealer in-circulation parts.
Suzuki dealership parts departments will use D2DLink and D2D Plus to improve same day fill-rates from fellow retailers or one of Suzuki’s three parts distribution centers. In addition, parts managers interested in maintaining a more marketable inventory mix can discount and advertise over-stocked and idle inventory. As a franchise-wide tool updated nightly with current dealer inventories, Suzuki corporate parts personnel will monitor and analyze parts “hot spots” enabling Suzuki to respond more quickly than ever before.
Slated for an early 2008 release, the parts components will be part of a broader Suzuki growth initiative to provide Suzuki franchisees with a web-based dealer toolkit designed to enhance key customer satisfaction points of new vehicle sales, reliable and responsive service and timely delivery and fulfillment of parts.
Suzuki marks the 12th automaker to select OEConnection web-based solutions for improved in-channel parts procurement, analysis and performance. With the addition of Suzuki’s U.S. network, D2DLink – the company’s flagship product will now be used by more than 13,000 parts departments nationwide.