Service King Collision Repair Centers has officially named Stuart “Stu” Crum to the newly created role of chief operating officer (COO).
A longtime industry thought-leader with experience spanning numerous international automotive brands, Crum joins Service King after serving as president and chairman of Bridgestone America Retail Operations. He will begin his new role with Service King, effective today, at the organization’s home office in North Texas.
“It is an honor to join Service King’s world-class executive team,” said Crum. “The organization is in the midst of explosive national growth, grounded in exceptional operations with a focus on the customer and its teammates. Service King’s reputation for superior repair service and a family atmosphere makes this a phenomenal opportunity to join an already high-impact leadership team.
As Service King COO, Crum will provide national oversight of the company’s network of collision repair operations at 304 U.S. locations.
“We are immensely proud to welcome Stu Crum to the Service King family,” said Chris Abraham, Service King CEO. “His tremendously impressive background in the automotive industry, which spans a variety of key leadership roles, will immediately influence Service King’s operations in a positive manner for our teammates, customers and business partners. We look forward to working together in our mission to be the collision repair operator of choice.”
As president of Bridgestone’s Retail Operations, Crum oversaw the organization’s 2,200 locations and 23,000 employees across its portfolio of brands including Firestone Complete Auto Care, Tires Plus, Hibdon Tires and Wheel Works, which together make up a $4 billion business unit.
Prior to his post at Bridgestone, Crum served as president of Jiffy Lube International and also held several key leadership positions at Shell, including vice president of national accounts, North American automotive consumer products and more.