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Repair Shop Study from IMR Provides Insight into Repair Shop Market

IMR Inc. has released a new study that provides in-depth information about automotive service providers to help retailers, manufacturers and distributors gain a better understanding of the overall repair shop market in terms of differing shop demographics, supplier solicitation and brand and supplier loyalty attributes.

IMR: Repair Shop Purchasing Of Private Label Parts

Data shows 68% of shops plan to increase purchase of private label/store brand parts over the next year.

Get Ready – Latest Insight on Delayed Maintenance

IMR releases data showing some positive indicators when it comes to vehicle owners making repairs.

IMR: Disruption In Parts Availability Affecting Purchasing

Study shows 84 percent of shops surveyed have reported a decrease in revenue.

IMR: Disruption Affecting Repair Shop Purchasing Behavior

See what independent repair shops are experiencing.

IMR Inc. Publishes Top Challenges For Shops, Techs

29.2% of shop owners said finding high quality technicians who are reliable and knowledgeable is a challenge.

Claritas’ PRIZM Premier Data Now Integrated Into IMR Consumer Automotive Research

This unique research provides a clear view of consumers’ automotive parts and service purchases, lifestyles, behaviors and preferences, according to IMR.

IMR Inc. Now Tracking Delayed Vehicle Maintenance

The new IMR Delayed Maintenance Research provides in-depth information on such topics as which specific repairs are being delayed and the primary reasons for postponing service.

IMR Inc. Launches New Website At AutomotiveResearch.com

The newly redesigned website was created to serve as a valuable resource for every industry professional who wants to help grow their company’s business, says IMR.

Executive Interview With Bill Thompson, CEO of IMR Inc.

Bill Thompson serves as the CEO of IMR Inc. He acquired the company in 2003 after recognizing the extraordinary potential in both the amount of research the company performs and the volume of data it collects. While at IMR, Thompson has led the way into new research venues, as well as developed new and innovative ways of using IMR’s data for a variety of automotive customers. Under his leadership, the company continues to grow its portfolio of automotive research products and services. In this AMN Executive Interview, Thompson sheds some light on expectations for the overall health and growth of the automotive aftermarket in the coming years. He also discusses the trends he’s seeing in his firm’s aftermarket research.