DALLAS — The third annual Automotive Service & Repair Week ASRW 2010 will see Jerry Burns, president and owner of Automotive Impressions Inc., return as the event chairman for the International Autobody Congress & Exposition (NACE); and Mitch Schneider, owner and operator of Schneider’s Automotive, will serve as the event chairman for the Congress of Automotive Repair & Service (CARS). Each chairman is responsible for representing his segment of the industry and its respective show.
The ASRW 2010 events will take place Oct. 11-13 at the Mandalay Bay Convention Center in Las Vegas, and is no held longer during AAIW. ASRW will now be a stand-alone event specifically created for all automotive service and repair professionals, enabling even more industry segments to join under the umbrella. The educational program is scheduled Oct. 10-13,Sunday through Wednesday; the comprehensive exhibits will be open from Oct. 11-13, Monday through Wednesday. ASRW currently features NACE, sponsored by the Automotive Service Association (ASA), the only event of its kind designed for the collision repair professional; CARS, also sponsored by ASA, the premier event for automotive service professionals; as well as Auto Glass Week, dedicated to the automotive glass professional.
Since beginning his involvement in the automotive collision industry in 1983, Burns has succeeded on many fronts in building his skill-set and notoriety, including earning the titles of ASE master-certified technician and Accredited Automotive Manager (AAM). Before his current role on ASA’s national board of directors as chairman-elect, Burns served on ASA’s national board of directors as a general director and as a member of the ASA’s National Collision Division Operations Committee. He has also held a seat on the board of trustees for both the Collision Industry Electronic Commerce Association (CIECA) and the I-CAR Education Foundation. As president and owner of his 16-year-strong family-operated business, Automotive Impressions Inc. in Rio Rancho, N.M., he and his facility have earned numerous awards, including the prestigious Quality New Mexico (QNM) Pinon and Roadrunner Recognitions patterned after the coveted Malcolm Baldrige national quality awards. His commitment to customer satisfaction and service excellence won him 1998 and 1999 honors with the QNM Pinon Recognition, followed by the QNM Roadrunner Recognition in 2000 and 2004 for measurable progress in customer satisfaction and service excellence. As a 20-year veteran of the NACE events, Burns brings an abundant amount of industry knowledge, experience and enthusiasm to his role as NACE event chairman.
Schneider is a fourth-generation technician recognized as a champion of service dealer and technician causes. For more than 30 years, he has operated Schneider’s Automotive, a successful six-bay, family-owned and operated service facility in Simi Valley, Calif. Schneider’s Automotive has won recognition throughout the area, including being twice ranked among Los Angeles magazine’s annual list of 100 best repair facilities. As a frequent speaker and keynote at major conventions and meetings of automotive industry trade organizations, Schneider addresses the challenges and problems affecting the automotive service industry. He is a regular contributor and senior contributing editor for Babcox Publications and an award-winning journalist. His “Mitch’s World” columns cover the experiences shared by service technicians, garage owners and consumers in today’s rapidly changing automotive service environment and provides commentary on the evolving relationship that exists between all segments of the industry. He is also author of the eight-volume Automotive Service Management Series published by Cengage Learning. For the past 25 years, Schneider has shared his knowledge, insight and experience through Mitch Schneider’s Future-Tech, a service company specializing in management education and training for automotive service dealers, jobbers, warehouse distribution companies and manufacturers. He also served as the first director of the Car Care Professionals Network. Schneider is a well-rounded, highly respected industry leader one who will serve the industry well in his new role as CARS event chairman.
For more information about the events, click on the appropriate Web site below.
Auto Glass Week www.autoglassweek.com