Join the CRP team! CRP Industries Inc. is a family-owned mid-sized importer and distributor of automotive and industrial parts located in Cranbury, N.J. Founded in 1954, we have established a solid reputation for supporting and exceeding our customers’ expectations.
CRP is currently searching for a Key Account Manager who will cultivate and manage an assigned account portfolio with the objective of growing the portfolio on an annual basis. Portfolio growth will be accomplished through a combination of opportunistic wins and identifying and developing vertical as well as horizontal revenue opportunities.
Overall responsibilities include formulating an account plan to meet objectives, developing customer relationships and understanding the competitive landscape. This position will work with the customer service staff throughout the sales and fulfillment process to ensure that the customer’s expectations are met and exceeded. Success is measured on annual overall portfolio growth.
Responsibilities
• Manage an assigned portfolio of CRP’s aftermarket automotive accounts
• Build relationships (likeability) and understanding (credibility) with every customer
• Create sales strategies that leverage CRP’s unique value proposition by customer, resulting in continuous account growth
• Apply accurate understanding of the client’s financial status and business drivers that sell CRP offerings
• Maintain a real-time understanding of the competitive landscape to assist in determining win-based proposals and pricing strategies
• Accurately forecast all business 3, 6, 9 and 12 months out and communicate sales activity to executive management
• Develop and prepare verbal and written strategic account management plans and reports
• Target all business opportunities with each account and execute against a plan to attain that business (i.e. qualification and scoping, negotiations, relationship building, information gathering, and closing strategies)
• Identify customer’s relevant business issues and identify the appropriate course of action
• Overcome client objections through creative problem solving
• Manage client expectations regarding implementation and delivery
• Establish and maintain in-depth knowledge of CRP’s offerings
• Promote and arrange technical sales meetings, product trainings, and sales support.
• Manage all customer data including net pricing, contacts, special instructions, etc.
• Additional duties as assigned by management
Requirements
• A bachelor’s degree in a business or technical discipline or equivalent experience in related field.
• Demonstrated people-oriented sales management experience and a minimum of 10 years of overall business experience.
• Minimum of 7 years of relevant outside sales experience with a proven track record meeting, supporting and growing portfolios with an annual quota of $10+ Million
• Demonstrated ability to develop relationships at the front line, manger, director and VP level.
• Superior problem solving and resolution skills along with ability to manage detail on multiple projects simultaneously.
• Excellent Customer Service and Communication Skills (written, oral and presentation).
• Proficiency in Window Applications; MS Outlook & MS Office, & ERP Systems
• Familiarity with EDI and Business Application systems and terminology.
Interested applicants should submit cover letter, resume and salary history by clicking the Apply Now button below.
