Epicor Software Corp. announced a new version of its Epicor Eagle for the Automotive Aftermarket software for business management. The company says the new software offers dozens of additional time-saving features, including embedded Epicor Compass analytics, active viewers that provide for easy updates to inventory, customer and vendor records, and the availability of weekly eCatalog updates. A number of these new features are available through the optional, free Epicor Eagle N Series interface, which offers a streamlined process designed to help users of all skill levels leverage the full power of their Epicor Eagle software.
Epicor Eagle for the Automotive Aftermarket now enables users to conduct Compass queries within the inventory maintenance, customer maintenance and vendor maintenance screens without the need to launch a separate application. In addition, these screens now feature active viewers that facilitate changes to inventory, customer and vendor records through a spreadsheet grid. Several new accounting capabilities also were improved, such as general ledger balancing and integration with QuickBooks software.
The automotive aftermarket solution can also now support weekly Epicor eCatalog updates through the Epicor PartExpert Dynamic Updates feature. These updates are automatically downloaded to the user’s registered data server and include only part files that have been changed or added since the last comprehensive eCatalog update. This new feature enables Epicor Eagle users to more quickly access the latest parts and application information to increase sales and customer loyalty, according to the company.
Epicor Eagle users also will find both expanded and increasingly accessible software support through a live “Chat” feature with Eagle Advice Line professionals, online access to the Epicor Eagle user community, and integrated, optional Epicor Training on Demand. The new Training on Demand feature comprises a library of more than 300 video-based training modules specific to the Epicor Eagle for the Automotive Aftermarket solution.
“Epicor Eagle is designed to help jobbers and distributors out-service retail chains and other large competitors,” said Scott Thompson, vice president, automotive, distribution and retail solutions for Epicor. “This software helps even single-store businesses apply the latest best practices and world-class tools in establishing a significantly more competitive enterprise. The dozens of new features can help Eagle users maximize their advantage over large retailers by delivering a truly differentiated customer experience.”