DENSO Products and Services Americas Inc., a division of leading global automotive supplier DENSO Corp., has announced major upgrades to DENSOconnect.com. The company said these upgrades will make the customer service website easier to use, faster and more informative than ever. Due to launch in January 2017, the redesigned website’s enhancements include a simplified single login, multiple account access, improved catalog capability with sharper product photos, more convenient site navigation and customer service for all DENSO light-duty and heavy-duty automotive parts.
DENSOconnect.com’s new features also allow customers to bookmark pages within the site and get faster updates on their accounts. In addition, the new 2.0 platform will allow DENSO to expand the offering of services under DENSOconnect.com by adding additional modules, the first of these coming in the spring of 2017, the company says.
“We’re thrilled to roll out DENSOconnect.com 2.0 and launch our new website that is easier and more efficient than ever for all our customers,” said Joseph Mejaly, senior vice president of operations, sales, strategic planning and marketing for DENSO Products and Services Americas. “Time really is money, and saving our customers both reflects our commitment to quality, reliability and innovation.”
Available 24/7, DENSOconnect.com lets customers view all automotive parts by vehicle make, model and year, order stock and track delivery. The upgrades will allow DENSO to update product availability faster and make future improvements to its business-to-business e-commerce platform more quickly down the road.