CAWA has announced a partnership with the California Bureau of Automotive Repair (BAR) regarding a consumer education focus on the motoring public’s warranty rights. The Federal Magnusson Moss Warranty Act says a consumer will not void their manufacturers’ warranty if they maintain and repair their vehicle at a facility other than a new car dealership.
CAWA, along with its national partners, the Auto Care Association and the Coalition for Auto Repair Equality (CARE), introduced a bill this session in California, to require new car dealers, at the point of sale, to make the consumer aware of this act while they were purchasing a new vehicle.
As a complementary measure, CAWA’s legislative team also turned to state regulators to assure consumers were aware of the act. Association representatives met last week with Pat Dorais, chief of the Bureau of Automotive Repair, and his executive staff to brief them on the act. CAWA says they were extremely appreciative and eager to work with the association and other industry partners on collaborative efforts.
In a follow up email to the association, Dorais said, “It was our pleasure meeting with you …thank you so much to CAWA for pushing this important consumer protection issue. It also is an important one for the automotive repair industry. We look forward to partnering with you on the outreach ideas we discussed, as well as any other initiatives that might come up in the process.”
CAWA says it is excited about this partnership and looks forward to working with the BAR to educate consumers of their automotive warranty rights.