CARSTAR Auto Body Repair Experts announced that it has named Ryan Anderson as its North American training and development manager. In his new role, Anderson will oversee training programs for CARSTAR store owners and employees across CARSTAR’s North American network of more than 475 stores, a move designed to drive operational improvements and continued success for the organization.
Anderson brings with him more than 15 years of experience in the training and development fields, including time as director for training and continuing education at Everest College in Hamilton, and director of learning and business development at Medix College in Toronto. Anderson supported franchise systems as director of training and continuing education with Servicemaster Canada. Anderson’s most recent role was director of learning and organizational development for SinglePoint Solutions in Toronto, where he led training across North America and Panama. In this role, he and his team were chosen as a Top 125 Global Training Corporation by Training Magazine.
Anderson holds a Bachelor of Arts degree from McMaster University in Hamilton, and a Master of Education from D’Youville College in Buffalo, New York.
“As CARSTAR Auto Body Repair Network grows, we have an opportunity to provide a platform for training and staff development for our corporate team members and the more than 475 store owners,” said Michael Macaluso, president, CARSTAR North America. “Ryan Anderson brings tremendous experience to our team and will be a true resource as we all prepare the ever-changing collision repair industry.”
In a separate move, Bob Keith, senior director of operations training, a 20-year member of the CARSTAR team and owner of four CARSTAR locations, will join Assured Performance Network as senior director of compliance and education, where he will continue to work with CARSTAR’s corporate team and store owners. Keith was recently recognized by I-CAR as the recipient of its annual Founders Award. The award was given based on his dedication and service to I‑CAR at the recent 2016 I-CAR Volunteer & Instructor Conference held in Orlando, Florida. Keith joined the corporate team in 1996.
“We were fortunate to have someone with Bob’s experience serve as part of our team,” said Macaluso. “He has helped all of our shops throughout North America deliver the best possible product to our customers. We thank him for all of his contributions and look forward to continuing to work with him in his new role.”