Repairify Inc., the makers of the patented asTech diagnostic device have partnered with Cooks Collision to build a diagnostic and vehicle electronics repair solution for its 38 full-service collision repair centers in California. The solution includes remote diagnostics, on-site technicians and in-shop mobile services.
The rollout began in September of 2017. The project involved assigning key stakeholders from both organizations to a detailed project plan culminating in a sophisticated implementation benefiting all locations. The teams were led by asTech Chief Technical Officer Frank Terlep, and Cooks Collision’s third-generation family member Matthew Wood.
The partnership calls for asTech to be the Preferred Provider of diagnostic and vehicle electronic repair services for all Cooks Collision locations.
“At asTech, we’re partnering with quality-driven organizations like Cooks Collision to protect people’s lives by ensuring proper repair of automotive electronic systems,” said Dan Young, vice president of sales and marketing for asTech.
asTech CEO Doug Kelly added, “We recognized early on how important safe and proper repairs were to owners Don and Rick Wood. This is a special family who has been a dominant player in the California collision repair business for four generations.”
asTech uses only OEM factory scan tools operated by ASE Certified Master Technicians. asTech secures the vehicle build data on every car. The build data provides asTech Technicians access to all of the modules on the car. Within minutes of completing the diagnostic service request asTech sends a comprehensive report to the repair facility. The report lists the OEM tool used, the number of modules read, key repair recommendations and all of the diagnostic trouble codes and issues identified during the diagnostic process.
“Our whole goal is to keep the car in the production lane at the shop,” said Young.
Using OEM tools, asTech is able to perform reprogramming and recalibrations while the car stays at the Cooks Collision Center. Matthew Wood runs the daily operations for Cooks Collision. The company’s 38-store footprint stretches from Sacramento all the way south to Los Angeles, said Wood.
“asTech has been a great partner throughout this entire process. They help us ensure we are repairing cars back to pre-accident conditions free of DTCs. Our customer’s safety is the No. 1 priority, asTech helps us deliver that,” he added.
