Not surprisingly, fewer consumers are buying green products. An
extensive survey conducted by Grail Research finds that almost
two-thirds (65 percent) of consumers changed their green buying habits
due to the "Great Recession."
We find this data thought-provoking in light of other recent studies
that show consumers patronize companies that demonstrate the “same
values” as they do in the area of social responsibility. Interestingly,
the availability of green products and green alternatives has been
increasing.
Created to gauge consumer sentiments and behaviors related to
sustainability and "green" products, the study, titled “The Green
Evolution,” also evaluated how consumers interpret the marketing efforts
of the companies that offer them.
The report cites that consumers who previously purchased green products
have decreased their green purchasing. More precisely, those consumers
who bought "some green products" (characterized as "light green")
decreased from 76 percent to 60 percent of the population. That’s a more
than 20 percent reduction in the usage of green products.
At the same time, there was a rise in the percentage of non-green
consumers from 15 percent to 22 percent. Among green consumers, 43
percent cited the economic recession as their reason for not purchasing
green products the top reason given.
Unfortunately for the planet, the number of "dark green" consumers
(those who pick earth-friendly products for most of their purchases)
increased by a mere 1 percent; they now make up only 10 percent of the
consumer market.
"Greenwashing," the process of deceptively using green PR or green
marketing to promote the perception that a company's policies or
products are environmentally friendly, confuses consumers. The report
also found that consumers find it hard to differentiate among the many
products claiming green attributes. However, “knowing how to effectively
articulate green attributes can improve top-of-mind awareness," the
report states.
“It's no longer enough to just say you're green. Consumers now expect
comparable value,” said Annica Blake, global head of research services
at Grail Research. For marketers, understanding the distinction between
dark green and light green consumers will be increasingly important.
Caught between rising prices and shrinking disposable income, consumers
have chosen to economize. As this period of economic hardship continues,
we expect to see fewer and fewer green customers. When economies
recover, this trend will reverse itself. However, that will be years, at
least.