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Timken Expands Training and Information Resources at AAPEX
October 28, 2011
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By aftermarketNews staff
CANTON, Ohio -- Expanding on its growing portfolio of training efforts for end-users, The Timken Co. is offering a number of new resources focused on the automotive aftermarket. These new resources will be showcased in Timken's AAPEX booth No. 3018.
 
Those attending AAPEX this year can take advantage of training events scheduled each day at the Timken booth. The company will offer four different 15-minute sessions, including:
 
* Demonstrations of Timken's category management service;
* Tips on maximizing the capabilities of TimkenInfo.com; and
* Proper bearing handling and installation procedures, and bearing damage analysis.
 
Additionally, Timken has a new series of short videos on each of the training topics that will be available for download on the new Timken Connect Community website and Timken's YouTube channel. Each video is packed with information reinforcing vital knowledge and how-to instructions for users on the category management system, TimkenInfo.com, bearing installation and damage analysis, according to the company.
 
To complement the TimkenInfo.com training and improve access to its full catalog of parts, Timken also announced plans to launch mobile applications of TimkenInfo.com for the iPhone, Android and Blackberry. These tools give users access to full product information and torque specifications anytime, anywhere. The company says the addition of these new mobile apps demonstrates Timken's commitment to help professional technicians and car owners do the job right, wherever and whenever needed.
 
"Over the past century, we've earned customers' trust by providing industry-leading products, knowledge and service. By expanding our digital offering and outreach, we are differentiating ourselves, serving another generation of aftermarket professionals more efficiently, with value-added tools for technicians," said Barry Harris, manager of global strategy, marketing and cataloging for Timken. "This is how we continually earn their trust in Timken."