Fras-le receives the 2010 "Most Improved Supplier" award from Carlisle. Pictured (l-to-r): Chris Koch, president, Carlisle; Don Brown, vice president, Carlisle; Nick Walker, director sourcing, Carlisle; Fabio Jurchaks, sales and engineering manager, Fras-le; and Bob Schippnick, global sourcing manager, Carlisle.
FARMINGTON HILLS, Mich. — Fras-le has been named "Most Improved Supplier" for 2010 by Carlisle Brake and Friction. Fras-le was one of six suppliers to receive awards from the company. The two companies have been working together since 2004.
In presenting the award, Carlisle cited several factors leading to the award, including Fras-le's "excellent communications skills." In addition, Carlisle said Fras-le "accommodates schedule changes to support fluctuating customer demands." The company also mentioned that due to long lead-times, Fras-le "uses our (Carlisle's) forecast to order components to ensure on time delivery." Finally, they mentioned Fras-le's strong ethic of "working 24/7 for the last eight months including holiday shutdowns."
"This is a great honor to be presented with this prestigious award," said Zomar Oliveira, director of operations, Fras-le. "It is a testimony to our dedicated team of professionals who work to meet and exceed customer expectations."
Fras-le customer service support team representatives specifically mentioned in the award process included: Alexandra Toigo, Felipe Fetter, Thomas LeBlanc and Fabio Jurchaks.
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www.fras-le.com/nabrakes for more information.
