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The Pulse: Shop Participation in Manufacturer Training
September 17, 2010
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By aftermarketNews staff

Since 2006, IMR Inc. has annually asked repair shops if they recently participated in any training by a parts manufacturer. As illustrated in the chart below, year-to-year, independent repair shops in particular have reported increasing participation in manufacturer-sponsored training, with the exception of year-to-date numbers for 2010.
 
When looking at the average for all shops, including new car dealers, respondents have reported a significant increase in participation from last year to this year (year-to-date).

In the last month, did you participate in any training sponsored by a parts manufacturer?              
 Percentage of respondents indicating YES
 2006
2007
2008
2009

 2010 (YTD)

 
 Independent Repair Shops   9.9  9.0  10.6  11.2  8.7  
 All Shops (including new car dealers) 
 4.9  6.7  9.1  8.5  10.4  

Note: The training supplied was offered by a parts manufacturer, tool and equipment manufacturer, warehouse distributor or retailer.

For more information on IMR and its research capabilities, visit www.AutomotiveResearch.com or call Bill Thompson at 800-654-1079.