ST. PAUL, Minn. -- Identifix has announced the release of its new Factory Scheduled Maintenance (FSM) program in Direct-Hit. The Identifix Direct-Hit FSM feature is designed to access original equipment manufacturers' recommended maintenance activities based on specific year, make, model and mileage situations. With extensive coverage through 2010 model years, this new offering will enable automotive repair shops that perform vehicle maintenance services to provide factory recommended maintenance schedules to their customers in under a minute, even for the most complex versions.

Unlike traditional mileage-based maintenance schedules, which focus on recommended services based on "normal" or "severe" conditions, Direct-Hit's FSM delivers factory information for Maintenance Minders, time driven schedules and multiple versions of schedules based on special operating conditions. And, since not all manufacturers provide vehicle recommended maintenance the same way, Identifix has adapted the FSM program to support all systems.

The new Direct-Hit FSM feature quickly sorts through the various maintenance schedules, thus eliminating the opportunity to overwhelm the customer with too many service plans to manage. Direct-Hit provides the customer with one complete maintenance schedule in language they can understand and follow, according to Identifix.

"We know when customers drop off or pick up their vehicles they just want to get in and out. So unless the shop can record the vehicle mileage, get answers to some questions and put the correct list of maintenance activities in the customer's hands fast, they risk missing an opportunity for additional business," said Jeff Sweet, president. "At Identifix, we build our products to help technicians streamline their daily workflows. The updated Factory Scheduled Maintenance feature in Direct-Hit will make a huge difference. We are excited to offer shops the ability to provide customers with timely, reliable and trustworthy maintenance schedules in seconds.”

For more information or to take a Test Drive of the new feature, visit www.identifix.com and select the Try Direct-Hit link.