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Identifix Recognized as AAA Automotive Preferred Supplier
January 20, 2010
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By aftermarketNews staff
ST. PAUL, Minn. – Identifix has been selected as an AAA Automotive Preferred Supplier. Identifix has created a special bundle of services that includes both its Direct-Hit and Hotline services. It will be available to all AAA Approved Auto Repair facilities across the U.S. and Canada.

Direct-Hit is Identifix's subscription-based online diagnostic information source that delivers more than 350,000 Hotline Archives that cover symptoms, associated short-cut tests and fixes and more than 175,000 Confirmed Fixes. Direct-Hit is updated constantly with more than 6,000 new symptoms and associated short-cut tests and fixes added to the database each month.

The AAA Approved Auto Repair program was created to address one of the most frequent consumer complaints in America -- unsatisfactory automobile repairs. The Approved Auto Repair program does this by directing members and other consumers to the more than 8,000 AAA-approved repair facilities that meet and maintain high professional standards for training, equipment, cleanliness and customer satisfaction.

"We are honored and also very excited to be recognized as an AAA Automotive Preferred Supplier because our goals align so well," said Jeff Sweet, Identifix president. "We provide services that can help a shop be more efficient, and ultimately lead to the vehicle owner having a better overall service experience.
 
"The Direct-Hit Web site is a voluminous resource that contains the most current diagnostic information on vehicle specific failures, along with instruction on how to quickly and efficiently diagnose these failures. Identifix has put together a truly unique bundled services offer for AAA that is only available to AAA Approved Auto Repair facilities. The services will save AAA Approved Auto Repair facilities time in troubleshooting vehicle component failures up front, resulting in a timely and efficient service experience for the customer," said Sweet.

The company also serves as a content supplier to Microsoft's MSN.Auto web site, as well as Edmunds.com and CARFAX, providing data on used vehicle reliability and reparability.