ELK GROVE VILLAGE, Ill. – Penray has promoted Erica Bryant to lead customer service representative, effective immediately. In this position, Bryant’s primary responsibilities include handling all orders for the heavy-duty, automotive, coolant inhibitor and private label divisions. She reports to Chris McKenzie, director of marketing.

Bryant joined Penray in 2006 from the credit department of Snap-on Tools, where she worked with automotive technicians and dealers, giving her valuable experience in the aftermarket industry as a customer service specialist.

“We would all like to congratulate Erica on her recent promotion to lead customer service rep," said McKenzie. “Her extensive knowledge of the Penray customer base, as well as her dedication to job excellence, makes her the perfect candidate for this promotion. Erica is a future leader for Penray and we are excited about her growing involvement and responsibilities with our customers.”