WILMINGTON, Del. – In a major realignment of its service offering to its paint brand customers, DuPont Performance Coatings (DPC) has folded its value-added services under one integrated offering -- DuPont Performance Services (DPS). The new value-added offering employs a personalized approach to improving profitability and productivity by helping customers drive more work to -- and through --  their repair centers.
    
Beginning in the fourth quarter of this year, shops will be able to customize their own business implementation plans using the new DuPont Performance Services integrated solutions offering, which is comprised of five individual business performance disciplines: Education, Consulting, Performance Groups, Performance Alliance and Tools.
    
“The alignment of our value-added resources under one integrated umbrella will go a long way toward helping our customers adopt and implement the full spectrum of the services we offer,” said Troy Weaver, collision services manager. “It is a monumental undertaking, and we are putting our entire sales force and jobber network through extensive training so they are fully equipped to assess customer performance issues using a 'needs to solutions' based consulting model, where they can offer a holistic approach to our interested customers.”