TROY, MI Delphi Product & Service Solutions named Kitchin & Sons the winner of its first Sales Agency of the Year award. Founded in 1928, Kitchin & Sons has 20 employees and represents Delphi in Michigan, Indiana, Ohio and Kentucky, supporting the needs of more than 25 Delphi warehouse distributor and program group customers.
“Kitchin & Sons is a professional, motivated, first-class organization,” said Norm Young, independent aftermarket sales & service business executive, Delphi Product & Service Solutions. “This team has supported Delphi and our goals from day one. It’s a great honor to recognize them for their dedication to growing our brand, our business and meeting the needs of our customers.”
Delphi’s 14 United States, Canada and Caribbean sales agencies have been competing for the number-one spot. The agencies were rated on a number of criteria, including increasing market penetration, customer satisfaction and program/promotion support. Richmond, IN-based Kitchin & Sons achieved a rating of nearly 100 percent in every category.
“We wanted the award and worked hard to get it,” said Tom Kitchin, president of Kitchin & Sons. “We believe in what Delphi is doing the goals they have set and their support for the future of the aftermarket. Delphi is all about the ‘Parts Cars are Born With’, and bringing the aftermarket the products, the knowledge it needs to stay competitive. We’re proud and excited to be part of the family.”